Most traditional facility management companies use a “Self-Perform” service model that can result in inconsistent service. Janitorial companies typically use a “Master Franchise” service model that places layers between the customer and the company.

The OpenWorks model is different. We provide oversight of service providers while our commercial cleaning franchises provide personal service at each of our shared-client locations. OpenWorks franchiees are enrolled in "Fran U," an online platform where they learn about chemicals and cleaning methods, as well as business acumen.